Candidate Phone Screens

Candidate Phone Screens

A Simple and Effective Hiring Tool
By Mike Moore, President & COO

During my nearly 40-year staffing industry career, I have seen many changes in the ways companies hire.

In the 1980s candidates were asked to mail or deliver their resumes or stop by the “personnel office” and complete an application. The process picked up speed when the fax machine gained popularity in the late 1980s and even more so with the widespread usage of email in the late 1990s.

With our current labor market, it is critical that hiring companies look for new ways to shorten the cycle time and improve the candidate hiring process. At Moore Staffing, we often see companies take too long to meet face-to-face with candidates, only to lose out on top talent because the candidate accepted an offer from another firm. One simple step we encourage our clients to take is to schedule an initial 20-30 minute phone interview with candidates.

Here are some of the benefits of conducting phone interviews:

• Phone interviews can be scheduled much more quickly than in-person interviews – the sooner you engage a good candidate, the better.

• By making the initial contact by phone, it widens the candidate pool to include out of area superstars who are open to relocation.

• For those candidates who you speak to despite being short on experience, but who appear on paper to be bright and ambitious with strong potential upside, a phone interview is a great tool for assessing whether this candidate may be worth meeting.

• The hiring process is maximized because unqualified candidates are eliminated before wasting the valuable time of human resources, hiring managers and anyone else on the hiring team.

• Verbal communication skills can be assessed during the phone screen.

• Through conversation, candidate and company mismatches can be eliminated and instances of “I wish we knew this before this interview was scheduled” can be avoided. It’s an ideal way to pick up on potential red flags and identify a candidate’s true level of compatibility and interest.

• Candidates are taught never to bring up salary in the first interview, but the green elephant in the room needs to be paid attention to early in the process. If your salary range is 50-60k and the candidate is seeking 70-80k, an early conversation might save both of you time and effort.

• If the pieces appear to be falling into place, initial interviewers can talk about what a great leader the hiring manager is, how the company promotes from within, low turnover, great benefits, etc…and anything else that sells the organization to candidates and encourages them to go forward in the interview process.

• For each candidate moving forward to the in-person interview stage, now equipped with preliminary information, you can prepare specific interview questions that will help peel the onion back on their qualifications for this job, their interest, and overall fit.

By using the phone screen interview you will significantly improve your chances of meeting only qualified, top talent, and save the time, resource allocation and costs associated with a prolonged hiring process!

The team at Moore Staffing Services prides itself on working hard to get the job done! Our core values of Expertise, Sincerity, Compassion, and Community drive us toward the mutual goals of finding every client the best possible candidate to fill their open position, and every candidate the opportunity they want and deserve. To learn more about partnering with us, contact mike@moorestaffing.com or call (978) 682-4994.

Company of the Year Award

October 25, 2019 – Moore Staffing Services of Methuen was awarded “Company of the Year” by American Training, Inc.
At their annual Life Matters Awards Gala, the Andover, MA based non-profit, which provides housing, education, training & support services to people with disabilities, youth at risk & adult learners who are looking for a pathway towards a more meaningful life, recognized Mike Moore and his team for their 20 plus years as supporters of the organization.
Over the years Moore Staffing has provided job placement services to LARE Institute graduates including additional individualized training and workshops. As a proud partner of American Training, Moore Staffing has also supported their mission through fundraising events, donation of athletic event tickets, and providing equipment and furniture to enhance classroom space.
“It was a humbling experience to be awarded for our support of this great organization,” said Mike Moore, President and COO. “Our shared values of giving back and supporting the Community are why this partnership has grown over the years and will continue to do so. We look forward to many more years of being part of American Training’s mission and helping them to ensure that every life does, indeed, matter.”

Starting Young

Starting Young

Starting Young

Developing children’s interest in the workforce has begun to start younger and younger – and for a good reason. As reported in The New Hampshire Union Leader, children develop interests and career dreams as early as kindergarten. Because of this, many opportunities are being created by companies to meet children where they are, in schools.

Companies across the country have already been making efforts to introduce their work to prospective middle and high school students directly. As the Leader reported, through an innovative initiative from Barbara Hopkins of BioFabUSA and The University of New Hampshire’s Center for Mathematics, Science and Engineering Education, students will discover new careers and be able to shape their path to achieve long term career aspirations starting at a younger age.

Shelving the notion of traditional the “Career Day” where companies visit with students, Hopkins and UNH have developed custom lesson plans to support New Hampshire teachers’ efforts to spark passion in their students. Engaging students ranging in ages kindergarten through 12th grade, Hopkins hopes to specifically encourage careers in life sciences.

As was reported in a 2018 survey by Korn Ferry of 5,000 professionals, boredom on the job can be a significant contributing factor as to why employees make multiple job changes during their career. This supports the idea that by introducing a variety of career passions at a younger age, future employees will be able to choose more satisfying careers, decreasing the likelihood of short-term tenures and helping with employee retention.

We applaud efforts to encourage children to explore their career options long before they embark on a post graduate job search. The time spent now on defining their interests, and developing their innate strengths, will result in a bright future for them and a robust and enthusiastic workforce for employers to choose from in the years to come!

Read the full article here: What’s Working: Finding tomorrow’s workers in kindergarten? –New Hampshire Union Leader

Why Staffing Agencies are Critical to Start Up Success!

Why Staffing Agencies are Critical to Start Up Success!

Why Staffing Agencies are Critical to Start Up Success!

As noted in Business News Daily, one common misconception behind staffing agencies is that they are costly. With upfront costs being a concern, it is easy to over look the potential savings working with an agency can have with any company, especially startup companies. Overlooking these potential savings could be the difference between startups’ success or failure.

The cost of hiring an employee is set while working with a staffing agency. Not only is this price point set within the initial negotiations, but a company is also able to offload the time it would take for their own employee to find their candidates. Finding the right employee can take months for any company alone, even with those who have dedicated recruitment teams. And for those months spent, the company is required to pay their salaried employees to procure viable candidates, as well as, for the resources they will need to locate them.

For startups, usually lacking a dedicated recruitment team, their salaried employees now have the responsibility of discovering potential candidates, pulling them away from their usual responsibilities. This increases the length of time spent on business goals and therefore increases money spent on achieving them as well.

Here is how a staffing agency solves these problems to ensure startup success:

  • Cost Effective

Startups are able to better budget with set cost expectations and reallocate expenditures, rather than leaving potential costs of finding a candidate unknown.

  • Time Saving/ Goal Achievement

Time spent searching is saved for startup employees. It can then be redistributed to further achieve the company’s goals within their business model; therefore, dollars are no longer wasted on time spent searching, but rather reinvested into their business.

In relation to saving time, through reallocating these staffing responsibilities, startups are able to relieve stress, known to increase employee performance due to the increase in comfortability in the workplace environment.

  • Different Types of Hiring

Different types of hiring are provided for companies, including temporary to hire contracts. By providing this flexibility, startups can “try before the buy” their future employee.

  • Exemplary Candidates

With their reputation on the line, agencies only provide candidates they feel confident match both the requirements and work culture of the client, increasing the confidence for the client in the selection process and the startup’s future employee.

  • Fill Openings Faster

Staffing agencies specialize in identifying valuable skill sets to fit specific job parameters and develop relationships with potential talent. They know exactly where to look and how to communicate to talent, speeding up the time frame it will take to fill a position.

This difference in cost and time could make or break a startup and Moore Staffing has seen this first hand. By providing support, we have seen the success of startups increase exponentially when employees within the company are able to keep to their described responsibilities, while we are able to quickly fill the roles needed. We fully support the innovations and creativity coming from local startups as they challenge the current industry standards and push boundaries.

For more information, here are a few articles that Moore Staffing has enjoyed:

https://www.businessnewsdaily.com/8750-work-with-staffing-agency.html

https://www.harishsaras.com/stress-management/importance-of-stress-management-in-the-workplace/

Viral Change and Turning Obstacles into Opportunities

Viral Change and Turning Obstacles into Opportunities

Viral Change and Turning Obstacles into Opportunities

“In life, we don’t always control what happens to us, but we can always control our reaction” –Anonymous

With the momentous events happening in the world today, that collectively affect us all, this quote stuck out to us at Moore Staffing. From the aggregate world, to specific countries, companies and individual themselves, we cannot always control what happens to us but we can control our reaction.

Its no secret the Corona virus has spread fear among the world as the most recent pandemic. It has changed the world in mere months and rightfully so. While much of this change has been global fear, severe stock market fluctuations and sudden restrictions, not all of the changes to come out of this sickness are negative.

Having contact with so many innovative and inspiring companies, Moore Staffing has been able to see the incredible adjustments being made for our workforce to be safer. Here are a few innovations:

  • Working from Home

*A few companies have set specific days to test the productivity of all staff working from home. While this was always an option to test, presenting the challenge of the virus inspired the company to adjust its status quo. If successful, this company has the potential to adjust its business model and reallocate office costs to another area of business.

  • Virtual Communication

*Another company is using this opportunity to conference virtually rather than in person with their fellow business partners. While it may seem like an inconvenience, this will be a great test for the institution to evaluate how successful their video conferencing is versus in person meetings. If more efficient, this will cut travel costs for the company and give employees back time in the day that would have otherwise been used for traveling. Meetings with business partners would also become more convenient making scheduling more flexible.

Here at Moore Staffing, we are committed to supplying solutions to current staffing challenges. With the Corona virus in full swing, we have asked ourselves, what can we do to better support our clients solve their problems?

  • In short, we aim to provide seamless support no matter where we are working from, whether it be home or the office.
  • We have dedicated ourselves to effective communication and provide employers multiple ways to interview their potential employees. With less people walking through our clients’ doors and instead, specific, exemplary candidates being offered, we aim to protect and limit exposure to the virus.
  • Above all, we hope to diminish panic and ensure that Moore Staffing has remained status quo and will step in to assist businesses remain confident amid the struggles.

 

Here are a few ideas for businesses to try:

*Limit communal eating areas

*Test working from home abilities

*Invest in video conferencing

*Limit communal technology usage

*Limit required travel for employees

 

Here are a few ideas for individuals to try:

*Wash your hands! (Not all hand sanitizers meet the standards)

*Be sure to wash food, even if it has a peel

*Limit contact with people

*Stay home if you feel sick

*Make it a point to communicate more if working from home

*Avoid touching face

*Vet your sources